From personal health portals to AI assistants that draft emails, the digital age has simplified endless everyday tasks. But for many older New Zealanders, the rapid march of technology has helped build a wall rather than open doors. Navigating online forms, changing apps, disappearing face-to-face services and the constant threat of scams can be daunting. There is a term for this unease: technostress. Once used to describe the anxiety and frustration felt by workers, it has more recently been applied to older populations struggling in our digital-by-default world. While older people’s overall digital engagement has grown over the years, about