How to make your apology more effective – new research
London, May 12 (The Conversation) It can be difficult to find the right words to show you really mean it when you apologise. But there are linguistic cues you can use to get your message across. My recent research suggests that the length of the words that we choose influences how sincere the apology seems. Apologies are often described as “cheap talk” – anyone can say they’re sorry, regardless of how they actually feel. But apologies work. Research shows that people feel better and are more likely to cooperate again with someone who wronged them if the person apologised. One
